2023-2024 NYC Events Cancellation Policy

Cancellation Policy for NYC Events 2023-2024 

Unfortunately, we are not able to offer refunds for cancelling one of our events. We will do our best to fill your spot, and we encourage you to do the same. 

You may email us your cancellation request at information@geniusgems.com and our response (within 24 hours) will be confirmation of receipt of your email. If you do not hear from us then we have not received your request. 

Refunds/credits will not be issued in the following situations: 

Illness Policy

Mask Policy:

For spring events, Genius Gems plans to make masks optional, in accordance with CDC guidelines. If however, the CDC designates our county as a high risk area, Genius Gems reserves the right to require masks. No refunds or credits will be issued for withdrawing from the class due to mask policies. Thank you for respecting our policies. Please reach out with questions prior to enrolling in the class.